OUR GOAL IS TO BE YOUR ONE REVENUE PARTNER.

Our mission is to be the one trusted partner to manage revenue so providers and patients can focus on what matters most.

PROVEN MODEL.
NEW ERA.

R1 RCM (formerly Accretive Health) is a leading provider of revenue cycle services and physician advisory services to healthcare providers. We help transform and manage the commercial infrastructure of care organizations throughout the country.


Long operating history in the revenue cycle industry


Largest independent end-to-end (E2E) revenue cycle provider with over $22B in contracted net patient revenue


Strong balance sheet and $200 million investment from Ascension and TowerBrook Capital Partners fueling growth in capability and scale


Pioneer in risk-based pricing with over $2.5B of revenue improvement and $0.5B of cost reduction delivered


World-class operating system supported by the only fully integrated E2E proprietary technology platform


Best-in-class infrastructure and Shared Services centers that are HITRUST certified

LEADERSHIP

JOSEPH FLANAGAN

President & Chief Executive Officer

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Joe joined R1 in June 2013 and serves as President, Chief Executive Officer, and a member of the Board of Directors. To this role, Joe brings 20+ years of management experience and will drive continued operational excellence, technology leadership and value creation for R1's client partners. Joe served as Chief Operating Officer prior to May 2016 and was instrumental in creating and standardizing the R1 Performance Stack℠. more

JOSEPH FLANAGAN

President & Chief Executive Officer

Joe joined R1 in June 2013 and serves as President, Chief Executive Officer, and a member of the Board of Directors. To this role, Joe brings 20+ years of management experience and will drive continued operational excellence, technology leadership and value creation for R1's client partners. Joe served as Chief Operating Officer prior to May 2016 and was instrumental in creating and standardizing the R1 Performance Stack℠.

Previously, Joe served as a Senior Vice President of Worldwide Operations and Supply Chain at Applied Materials Inc. Prior to joining Applied, Joe held executive positions in global operations for Nortel Networks Corporation, a telecommunications equipment manufacturer, since 2006, including President of Nortel Business Services from August 2009 to February 2010, and Senior Vice President of Global Operations from August 2007 until August 2009. From 1993 to 2006, Joe held a number of positions at General Electric Company, a global infrastructure, finance and media company. Joe holds a Bachelor of Science degree in Mechanical Engineering from the United States Merchant Marine Academy. He also serves as a director on the boards for Singapore Economic Development Board and the Human Capital Leadership Institute.

CHRIS RICAURTE

Executive Vice President, Chief Financial Officer & Treasurer

Chief Financial Officer & Treasurer

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Chris joined R1 in 2013 and serves as Executive Vice President, Chief Financial Officer and Treasurer. In this role, Chris will help us deliver operational and financial excellence for our client partners and our shareholders. Chris Ricaurte also served as Senior Vice President, Revenue Cycle Operations prior to April 2016 and was responsible for the company’s centers of excellence in the U.S. and India. more

CHRIS RICAURTE

Executive Vice President, Chief Financial Officer & Treasurer

Chris joined R1 in 2013 and serves as Executive Vice President, Chief Financial Officer and Treasurer. In this role, Chris will help us deliver operational and financial excellence for our client partners and our shareholders. Chris Ricaurte also served as Senior Vice President, Revenue Cycle Operations prior to April 2016 and was responsible for the company’s centers of excellence in the U.S. and India.

Before joining R1, he was CFO, Silicon Systems Group at Applied Materials, Inc. Prior to this, he was President of Nortel Business Services, where he had also previously held the position of CFO, Global Operations. Before this, Mr. Ricaurte was CFO of CHEP Europe in London. Chris also worked for GE for more than 20 years, where he held positions of increasing responsibility, including CFO for GE Consumer & Industrial in Europe, Middle East and Africa (EMEA), and CFO of GE's Industrial Solutions division.

ROBERT LUSE

Executive Vice President, Human Resources

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Bob joined R1 in August 2016 as Executive Vice President, Human Resources. In this capacity, Bob is responsible for charting the course on talent development needs for transforming the commercial infrastructure in healthcare. Prior to R1, Bob was Executive Vice-President of Human Resources for Nuveen Investments, a leading investment management firm with over 1,400 employees. more

ROBERT LUSE

Executive Vice President, Human Resources

Bob joined R1 in August 2016 as Executive Vice President, Human Resources. In this capacity, Bob is responsible for charting the course on talent development needs for transforming the commercial infrastructure in healthcare. Prior to R1, Bob was Executive Vice-President of Human Resources for Nuveen Investments, a leading investment management firm with over 1,400 employees. Prior to joining Nuveen in 2008, Bob was the Chief Human Resources Officer for Sears Holdings Corporation, the nation’s fourth largest retailer with $50B in revenues and 350,000 employees. Prior to joining Sears, he served as Senior Vice-President and CHRO for Dade Behring, Inc, a leading international clinical diagnostics company with $1.4B in revenues and 7,500 employees. Prior to joining Dade Behring, Bob was a Regional Vice-President of Human Resources for Frito-Lay, the snack food division of PepsiCo. Early in his career, he held Human Resource positions at both Spiegel Catalog and Kraft Foods.

Bob holds a Masters of Management degree (MBA) from the Kellogg School of Management at Northwestern University and a B.A degree from Eastern Illinois University. He serves on the Foundation Board of Lurie Children’s Hospital in Chicago and is a member of the Advisory Board of Terlato Wines International, the #1 U.S importer of premium wine in the U.S. Bob has also been a long-term member of the Economic Club of Chicago. From 2005 to 2008 Bob served on the Board of Directors of the Human Resource Policy Association in Washington D.C. Bob is an avid runner and has completed the Chicago, Boston and New York Marathons.

JACK BROCK

Executive Vice President, Information Technology

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Jack joined R1 in October 2016 as Executive Vice President, Information Technology. In this role, Jack is responsible for developing and maintaining our proprietary technology suite and ensuring a dynamic technology environment to meet continued growth. Prior to R1, Jack was Senior Vice President of Product and Technology Solutions at Highmark Health, a leading health and wellness company with $18 billion in revenue and more than 30,000 employees. more

JACK BROCK

Executive Vice President, Information Technology

Jack joined R1 in October 2016 as Executive Vice President, Information Technology. In this role, Jack is responsible for developing and maintaining our proprietary technology suite and ensuring a dynamic technology environment to meet continued growth. Prior to R1, Jack was Senior Vice President of Product and Technology Solutions at Highmark Health, a leading health and wellness company with $18 billion in revenue and more than 30,000 employees. In this role, he led a team of over 2,000 professionals and delivered technology solutions for the Highmark Health enterprise including its health plans, diversified businesses and corporate functions. In addition, Jack helped launch and grow HM Health Solutions, the Highmark Health technology company that now serves 11 health plans and supports over 8 million members.

Prior to Highmark Health, Jack was head of Application Services Global delivery at Hewlett-Packard where he was responsible for leading an organization of over 15,000 professionals and managing service delivery for clients around the world. While at HP, Jack served in a variety of leadership roles spanning strategy, operations, portfolio management and technology service delivery.

With over 15 years of experience in the field of information technology and professional services, Jack brings significant expertise in technology strategy & operations, product management, and solution design, development, and delivery — covering cloud, mobility, social computing and business intelligence/analytics. He holds a Master of Business Administration (MBA) from the University of Texas at Austin and a Bachelor of Business Administration (BBA) from Baylor University.

HOWARD NORBER

Vice President, Acting General Counsel

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Howard joined R1 RCM Inc. in August 2012 as Associate General Counsel and currently serves as Acting General Counsel, responsible for leading the company’s legal department and managing the legal affairs of R1. more

HOWARD NORBER

Vice President, Acting General Counsel

Howard joined R1 RCM Inc. in August 2012 as Associate General Counsel and currently serves as Acting General Counsel, responsible for leading the company’s legal department and managing the legal affairs of R1.

Prior to joining R1, Howard spent seven years at Kirkland & Ellis LLP, including five years as a partner, where his practice focused on mergers and acquisitions and the representation of private equity clients as well as general corporate matters and complex business transactions. Before joining Kirkland & Ellis, he served as an associate at Norton Rose Fulbright LLP in New York.

Howard graduated from Michigan State University with honors in 1993 and received his juris doctor degree from The Law School at the University of Chicago with honors in 2000.

COREY PERMAN

Executive Vice President, Compliance and Risk

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Corey Perman joined R1 in January 2015 and serves as Executive Vice President, Compliance & Risk. Corey leads the company’s Compliance & Ethics program, focusing on operational excellence through transparency, collaboration, education, and accountability. more

COREY PERMAN

Executive Vice President, Compliance and Risk

Corey Perman joined R1 in January 2015 and serves as Executive Vice President, Compliance & Risk. Corey leads the company’s Compliance & Ethics program, focusing on operational excellence through transparency, collaboration, education, and accountability. Corey’s team is committed to building and enhancing compliant and ethical operations through a partnership-oriented approach with employees and clients alike. Corey’s responsibilities include addressing compliance, regulatory and ethical issues across all service lines.

Prior to joining R1, Corey served as Senior Compliance Officer and Legal Counsel at Downers Grove, Illinois-based Advocate Health Care (2010-2015). Before joining Advocate, Corey practiced law in the Washington, D.C. and Chicago offices of Epstein Becker Green (2001-2009). His practice focused on health care litigation, investigations and compliance. Corey began his legal career as a Trial Attorney handling ERISA litigation for the United States Department of Labor (1998-2001).

Corey has frequently presented at local and national health care programs and conferences on compliance and business ethics topics, including at the Health Care Compliance Association’s annual Compliance Institute. Corey completed his undergraduate studies at Northwestern University and attended law school at Washington University in St. Louis.

TIMOTHY CHRON

Senior Vice President, Commercial Services

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Tim joined R1 in 2008 and serves as Senior Vice President leading the company’s Commercial Services. Prior to his current role, Tim performed various leadership roles in both client and corporate operations. He has successfully managed client operations, negotiated strategic commercial agreements, and led sales efforts. more

TIMOTHY CHRON

Senior Vice President, Commercial Services

Tim joined R1 in 2008 and serves as Senior Vice President leading the company’s Commercial Services. Prior to his current role, Tim performed various leadership roles in both client and corporate operations. He has successfully managed client operations, negotiated strategic commercial agreements, and led sales efforts.

Prior to R1, Tim was a Managing Partner at Accenture serving as a multi-client partner and leading a large technology based business line. From a client delivery standpoint, Tim was a leader in organizational strategy and design. He assisted clients in managing their growth strategies and operational effectiveness. Tim sold and delivered some of the firm’s largest and most successful shared service consulting and business process outsourcing (BPO) projects.

Tim attended and earned undergraduate and master degrees from the University of Illinois at Champaign-Urbana and the executive program at Northwestern University Kellogg School of Management. Tim resides in Northbrook, IL with his wife and five children.

WESLEY ARNETT

Executive Vice President, Deployment

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Wes joined R1 in 2004 and serves as Executive Vice President, Deployment. Wes leads a cross-functional organization responsible for efficiently on-boarding new customers and integrating our Performance StackTM into our customers’ organizations. He brings a deep expertise in revenue cycle, our approach, and non-profit health systems to successfully launch new engagements with clients. Prior to this role, he held various other roles, including Leader of the East Region. more

WESLEY ARNETT

Executive Vice President, Deployment

Wes joined R1 in 2004 and serves as Executive Vice President, Deployment. Wes leads a cross-functional organization responsible for efficiently on-boarding new customers and integrating our Performance StackTM into our customers’ organizations. He brings a deep expertise in revenue cycle, our approach, and non-profit health systems to successfully launch new engagements with clients.Prior to this role, he held various other roles, including Leader of the East Region.

Prior to R1, Wes spent five years at Stockamp & Associates and Capgemini focused on revenue cycle consulting and change management projects. He led teams of consultants in revenue cycle transformation projects at not-for-profit Health Systems, focused on operational consolidation, net revenue and cost improvement.

Wes received his Bachelor of Arts in Economics from Stanford University. He currently resides in Fairfield, Connecticut.

LOGAN JOHNSTON

Executive Vice President, Central Operations

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Logan joined R1 in 2004 and serves as Executive Vice President, Central Operations. In this capacity he leads our Central Operations and Shared Services where he is responsible for providing a scalable support infrastructure streamlining revenue cycle operations. He also has responsibility for Physician Advisory Services teams. He has held numerous other roles at our client sites across our markets over his career. more

LOGAN JOHNSTON

Executive Vice President, Central Operations

Logan joined R1 in 2004 and serves as Executive Vice President, Central Operations. In this capacity he leads our Central Operations and Shared Services where he is responsible for providing a scalable support infrastructure streamlining revenue cycle operations. He also has responsibility for Physician Advisory Services teams. He has held numerous other roles at our client sites across our markets over his career.

Prior to R1, Logan spent six years at Stockamp and Associates focused on revenue cycle consulting and change management projects. He led internal teams of consultants in achieving net revenue and cash improvement at client hospital sites across the country.

Logan received his Bachelor of Arts in Economics and Political Science from Northwestern University. He currently resides in Charlotte, North Carolina.

JOHN SPARBY

Executive Vice President, Customer Operations

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John joined R1 in January 2004 and currently serves as the Executive Vice President, Customer Operations. John is the operational leader of our revenue cycle customer engagements. Prior to this role, he served in various other positions including leader of the East region, leader of the Ascension Michigan Market, and other leadership roles in our Shared Service group. He brings extensive experience in all aspects of running modern revenue cycle operations. more

JOHN SPARBY

Executive Vice President, Customer Operations

John joined R1 in January 2004 and currently serves as the Executive Vice President, Customer Operations. John is the operational leader of our revenue cycle customer engagements. Prior to this role, he served in various other positions including leader of the East region, leader of the Ascension Michigan Market, and other leadership roles in our Shared Service group. He brings extensive experience in all aspects of running modern revenue cycle operations.

Prior to joining R1, John spent seven years at Stockamp & Associates managing large-scale revenue cycle re-engineering projects for primarily academic health systems achieving 3%-4% in annual P&L benefit as well as significant balance sheet improvements. Prominent clients included NY Presbyterian, Continuum Health Partners of NY, University of Iowa Health System, UC San Diego Med Center, University of Colorado Health System. Directed project teams of 12-15 professional consultants thru all aspects of 9-12 month long revenue cycle transformation projects.

John received a Bachelor of Arts in Healthcare Administration and Political Science from Concordia College. He resides in Birmingham, Michigan.

OUR 1 TEAM VALUES

TEAM

We share one mission—customer success.

We commit ourselves and our success to our customers’ ability to achieve their business objectives, to support their mission and values, and to better care for their patients.

We work together the right way.

We are inclusive, collaborative and unselfish in seeking the best outcomes for our customers and the organization; we have fun, and challenge one another with respect.

We learn, inspire and grow.

We make developing others and ourselves a priority and maintain an environment where everyone has the opportunity to operate at their best and succeed.

We strive for operational excellence.

We deliver on our commitments, differentiate on performance, and exceed customer expectations.

We communicate to optimize performance.

We all share a responsibility to be bold, open and transparent in our communication, to listen to one another, and to seek and react to feedback constructively.