YOUR ONE
REVENUE CYCLE
PARTNER.

Across evolving payment models,
partner engagement structures,
and settings of care.

GREAT HEALTHCARE DEMANDS
A STRONG COMMERCIAL INFRASTRUCTURE

The effectiveness of your revenue cycle operations has a direct impact on the care your organization can provide. As you reach for new levels of patient care, count on us to turn your revenue operations into a standardized, predictable, commercial infrastructure that supports your mission. We know how to develop the right solution regardless of evolving payment models, partner engagement structures and settings of care.

GAINS

Achieve comprehensive gains across your revenue operations.

ENHANCED
PATIENT EXPERIENCE

Our compassionate patient interaction is best-in-class

IMPROVED
PROVIDER ECONOMICS

UP TO

5%

INCREASE IN
NET REVENUE

20%

REDUCTION IN
A/R DAYS

30%

REDUCTION IN
COST TO COLLECT

REVENUE
PREDICTABILITY

We flex and adapt to shifts in payment models

THE R1 PERFORMANCE STACK SM

Our approach is built on a proven, holistic operating model
designed to fit seamlessly into your organization.

SEE HOW WE WORK

You could say we’re radically responsible.

  • We leverage your data and measure ourselves only on what flows through to your ledger. We act as a true operating partner no matter what environmental conditions you may experience.
  • Our performance stack enables us to calculate income statement and balance sheet entitlement and produce CFO-validated impact.
  • KPIs align our performance with yours. 86% of the time, we drive 4 pts of yield; 79% of the time we achieve better than 20% improvement.
  • All this while enhancing patient experience and offloading administrative burdens from physicians.

Operating with consistency.

  • Our diagnostics and tools enable us to measure against the standards of our operating model.
  • We analyze the baseline, identify deviations, and rapidly close gaps.
  • The ultimate power in our approach is a continuous assessment of achieving these standards.
  • This ensures delivery consistency and enables economic and patient experience gains.

Visibility from every meaningful angle.

  • Our reporting is designed to remove the mystery and provide you and your team with a clear window into your revenue operations.
  • Reporting is continuous and comprehensive and can be tailored to your priorities and needs.
  • Technology provides superior performance visualization by automating over 90% of in-process metrics.
  • This ultimately enables us to effect real-time defect intervention and recovery workflow.

Measuring each and every component.

  • Our local experts, supported by a strong central operations group, drive a constant focus on measurable results.
  • We use hundreds of measurement methods to drive comprehensive daily accountability designed to identify and correct small issues before they become organizational problems.
  • We institutionalize all adjustments and improvements to ensure consistency and repeatability in performance.
  • This level of inspection fuels our ability to scale to the unique needs of your organization.

Technologies built for operators.

  • Our technologies integrate with your operations across multiple host and payer systems. They are designed to scale and perform in the largest, most complex systems.
  • Our systems institutionalize process improvements and automate over 80% of our methods.
  • Robust applications are powered by 23 distinct and proprietary rules engines.
  • These sophisticated tools enable end-to-end process integration.
  • LEARN MORE

A proven process born of hard knocks.

  • We developed our operating model through years of challenging implementations coupled with groundbreaking achievements.
  • As one of the first RCM providers, we’ve “seen it all” as we built today’s modern revenue cycle systems and capabilities from the ground up.
  • The hallmarks of our process are standard structures and rigorous methods, tested and proven in an array of organizations and operating environments.

We've seen every problem you'll face.

  • We understand the missions and unique needs of nonprofit organizations.
  • Problem solving skills are deep in the DNA of our executives, leaders, and operators.
  • Team members are certified through our onboarding and training system—then continuously developed and supported to ensure they are equipped to deliver on your mission.
  • Our human capital system is based on a philosophy that the right skills and the right leadership abilities are essential to high performance.

THE R1 PERFORMANCE STACK SM

Our approach is built on a proven, holistic operating model
designed to fit seamlessly into your organization.

  • COMPREHENSIVE
    GAINS
  • ASSURED
    STANDARDIZATION
  • DIMENSIONAL
    VISIBILITY
  • ANALYTICS &
    ACCOUNTABILITY
  • PROPRIETARY
    TECHNOLOGIES
  • PROVEN
    PROCESS
  • EXPERIENCED
    TALENT

TOUCH
FOR MORE

A THOUGHTFUL, FLEXIBLE APPROACH

Developed through deep analysis and broad practical experience, we offer three ways to initiate a high performance end-to-end revenue cycle relationship.

MODULAR

We can target and transform a discreet component of your revenue cycle. But that’s just a small part of what we will do together.

CO-MANAGE

For greater gains, we can co-manage your revenue operations, embedding our managers, processes, and technologies into your organization.

OPERATING
PARTNER

You’ll gain the greatest increases in revenue operations effectiveness when we join forces as full, risk-sharing infrastructure partners.