Patient Experience Solutions
Prioritize the patient experience
Discover R1’s suite of patient experience solutions that ensures patient and provider interactions start strong and develop into lasting relationships. Improve your operational efficiency while cutting costs and resolving more patient accounts.
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Patient and provider-approved solutions across the entire care journey
R1 Patient Experience solutions blend scheduling, registration, clearance, intake and payment into one welcoming experience. Deliver great first impressions, smooth journeys across all care settings, high efficiency workflows for operators and strong patient retention rates.
Start the journey off on the right foot with unified orders, scheduling, clearance and pre-registration that’s intuitive and easy to use.
Simplify check-in and registration for patients and registrars to help increase the speed and accuracy of patient arrivals and billing processes.
Ensure patient account resolution with compassionate early out services and digital-first payment technology that maximize patient payments.
Simplicity
Intuitive payment options for patients and efficient workflows for providers, R1 simplifies the entire patient journey.
Interoperability
Plug-and-play APIs complement your existing EHR and other key systems.
Optimization
Hardwired best practices enable sustained operational excellence across every patient touchpoint.
Case study: 51% reduction in auth-related reschedules
Learn how one organization turned around their struggles with the time-consuming process to obtain prior authorizations, resulting in accelerated scheduling, reduced denials and improved patient experiences.
An experience patients love with results providers trust
Costs reduced
Up to a
45%
reduction across key patient access areas
Patient revenue increased
Up to a
10%
revenue lift across patient AR
Authorizations secured
Up to a
97%
auths secured within 3 business days
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