Client Satisfaction and Global Delivery Model Key to R1 Winning Top Spot
Aug 12- R1 RCM has been recognized as the premier vendor for outsourced Revenue Cycle Management (RCM) services by the 2024 Black Book Health Systems Client Survey. This accolade is based on responses from 1,464 hospital executives, financial system users, and business office leaders, highlighting the company’s exceptional performance and client satisfaction among multisite healthcare organizations.
“The healthcare industry is facing unique challenges, including staffing shortages, shifting payer behavior, and managing clinical denials,” said Kyle Hicok, Executive Vice President and Chief Commercial Officer at R1. “Black Book’s recognition of R1’s leadership managing RCM for our customers is a testament to our years of experience, continuous innovation, and expertise across our teams. We remain committed to delivering comprehensive solutions that enhance both financial performance and patient experience for all of our valued customers.”
Black Book’s assessed 384 vendors to health systems and networks, highlighting outstanding client feedback in 12 out of 18 critical performance indicators. Respondents particularly praised R1 RCM’s global delivery model, which enhances its ability to offer efficient, secure, and cost-effective outsourcing solutions.
To read the full survey results: https://blackbookmarketresearch.com/finance-revenue-cycle-management.
