Get C-suite insights on advanced technology’s role in solving RCM challenges
R1 partnered with The Health Management Academy to gather insights from C-suite executives across clinical, tech, and finance. Our goal — to identify their most pressing labor challenges and how they make strategic decisions to invest in technology for managing these issues.
Key findings from leading health systems
This report provides insights from 30 CXOs along with strategic recommendations to help health systems adopt advanced technologies to address workforce challenges.
- 77% of CXOs stated payer relationships is a top priority to solve to reduce workforce issues
- Labor constraints amplify administrative burden, which is closely tied to payer challenges
- Interest in AI/automation is high across the revenue cycle, but adoption is lagging
- 53% of CXOs said interoperability with existing systems is a key challenge in adopting AI/automation
- Collaboration across functions and clear performance metrics are critical to success
